FAQ

Operation

• How to load the machine with cash?
• Order missing in the Dashboard - Queue
• Machine Status : Active, Maintenance, Offline
• How to change the status of the order? (4.0 Dashboard)
• How to put machine in Maintenance/Active mode
• Orders and Order Statuses

Dashboard settings

• How to add a new user to the Dashboard?
• Wallets and Phone Blacklist
• How to Setup the Machines (fees, language, bill denominations for recycling)
• How to add altcoins to your machine?
• Settings - Machines (Threshold, Disclaimer, Maintenance Screen, 3rd Party integrations)
• Diagnose: Machine Offline status in Dashboard

See all 8 articles

Troubleshooting / Hardware and Other

• How to replace a printer?
• How to install a Bitcoin ATM at the final location?
• How to connect machine to a WIFI network?
• How to Clear the Recycler and Cashbox Jam?
• How to add paper to the printer?

Marketing

• Campaigns and marketing vouchers
• Coinatmradar.com - Reporting and Listing Your BTM